We're looking at the construction company website in Tashkent — the kind that does renovation, finishing, and turnkey work. Demand here comes mostly from search and word of mouth: someone is either planning a build or already standing in front of a finished project, deciding who to trust. In that situation the website isn't decoration — it's where the visitor decides whether to reach out at all.
On the technical side the site holds up well: time to first byte is 183 ms, meaning the server responds fast and visitors aren't left waiting for the page to load. The overall audit score is 71. That's not "everything is broken" — it's a solid foundation, held back by a few specific things.
So we're not looking at speed or code, but at the visitor's path: what they search for in the first minute on the page, where they click, and where that route breaks off. The three findings below are exactly about those breaks.
What this costs
Out of every hundred people who reach the site ready to get in touch, roughly 31–61 are lost at these points.
This is an estimate based on our own stated assumptions, not a measurement of someone else's analytics: we do not know this site's traffic and do not make it up. We count per hundred visitors, and the share of every item is open in our code.
We do not name the company or link to it. This is about typical mistakes, not specific people; the name and logo on the screenshot are covered.