The only ways to get in touch are a form or a phone call
What it costs the business. In Uzbekistan, customers message more often than they call — especially for a small wholesale order or a custom batch inquiry in the evening or on a weekend. Without a Telegram or WhatsApp button, these people leave no trace at all: they don't call, they don't fill out the form, they just go to whoever answers faster in the channel they already use.
What we do. We add a Telegram and WhatsApp button — in the header, plus a floating one on mobile, with a pre-filled first message. A few hours of work.

